Integrated SLA Extension and Technology Refresh at Higher Education Institutions by Higher Education Commission

The Higher Education Commission (HEC), Pakistan invites eligible companies to submit proposals through EPADS for Integrated Service Level Agreement (SLA) Extension and Technology Refresh at Higher Education Institutions. The procurement covers ICT infrastructure support, maintenance and upgradation services at selected higher education institutions across the country in multiple lots.

The selected firm for each lot will ensure continuous operation of wireless services through a managed infrastructure SLA, including monitoring, support and issue resolution. The firms will optimize network performance by upgrading to new technology and improving coverage for a better user experience. Where required, infrastructure enhancements will be undertaken to upgrade systems and improve capacity and reliability without disrupting service.

Bidders must be duly recognized in Pakistan and registered with the Federal Board of Revenue for tax purposes. Each bidder must have the skills, expertise and team to deliver the project solely and exclusively to HEC in accordance with the bidding document.

Interested applicants can access the bidding document and obtain further information through the Electronic Pakistan Acquisition and Disposal System, EPADS v2.0, at https://vendors.epads.gov.pk/login. The document contains the detailed terms and conditions, procurement method, submission procedure, bid security requirements, bid validity, opening arrangements, evaluation criteria, clarification and rejection provisions, and performance guarantee requirements.

Bid security must be submitted as a bank draft from a scheduled bank or a pay order in favour of Director General (Finance), Higher Education Commission, Islamabad. The fixed security amounts are Rs. 5,000,000 for Lot 1 and Rs. 3,000,000 for Lot 2. The security must reach the Central Procurement Cell, Executive Block Basement, H-9, Islamabad, by 11:30 a.m. on Thursday, November 19, 2026.

Bids must be prepared according to the bidding document and submitted electronically through EPADS v2.0 by 11:30 a.m. on November 19, 2026. Bids will be opened electronically on the same day at 12:00 noon PST. Manual bid submissions will not be accepted. Applicants not registered on EPADS v2.0 may register at https://vendors.epads.gov.pk/.

HEC reserves the right to accept or reject any or all bids at any stage under PPRA Rules 2026. Contact the Assistant Director, Central Procurement Cell, Higher Education Commission, Sector H-9, Islamabad, Pakistan, at 051-90401584 or saashah@hec.gov.pk.